by admin | Feb 10, 2011 | FAQ, Managing Transactions
Easy Pay Direct Business Hours Support The Easy Pay Direct office is open from 8-5 CDT. Call, Email, Chat, Text – we’re here for you. [ 800.805.4949 | Support@EasyPayDirect.com | Chat | Text: 530.500.2373 ] 24 Hour Processor Support Options If you...
by admin | Feb 10, 2011 | FAQ, Managing Transactions
In order to setup a merchant account you must have a business. A business license is not necessarily required, but if you are a sole proprietor you must submit documentation such as DBA paperwork filed with the state to indicate that you are Doing Business As...
by admin | Feb 10, 2011 | FAQ, Managing Transactions
There are several ways to search for a specific transaction. If you are doing a Capture, Void or Refund – you can search from inside those features by clicking on the magnifying glass icon. The steps below will walk you through what to do after you have clicked...
by admin | Feb 10, 2011 | FAQ, Gateway Functions, Managing Transactions
Void is used if you want to reverse a credit card or electronic check transaction on the same day as the initial transaction. To void a transaction: (make sure you are logged in to your account) 1) Click Void(In the left column, choose the “Refund” either...
by admin | Feb 10, 2011 | FAQ, Managing Transactions
If you want to reverse a transaction the same day, you should VOID the transaction. Refunds are used if you want to reverse a transaction any time after the initial day of the transaction. To refund a transaction (make sure you are logged in to your account) Click...
